Additional Family Time capacity — when your team can't absorb it.
Futures Matter CIC supervises Family Time for local authorities across the North East and Yorkshire — extra capacity when referrals outstrip what your team can take on, including evenings, weekends and bank holidays where needed.
Arranging today's sessions as team clerk or Business Support Officer? This is built for you.
| Your team | |
| Futures Matter |
When your team can't absorb it.
Family Time demand doesn't always match internal staffing. A team may have regular sessions it can't take on, a new placement may create an immediate requirement, or a family may need contact away from the usual locality.
Sometimes the time needed falls in an evening, weekend or bank holiday too. Futures Matter provides additional external capacity so your team can refer the Family Time it can't readily cover itself — as regular ongoing provision, or as extra support when demand outstrips what's available in-house.
A provider you can hand the work to.
Gold Standard Stage 3 accredited by PAN — the specific accreditation for supervised contact services — and Go4Growth certified, with a trained, DBS-checked supervisor team already delivering Family Time for two councils.
PAN Gold Standard Stage 3
The Practice Accreditation Network's specific accreditation for supervised contact services.
Go4Growth certified
An independently certified service, not a self-declared standard.
Bradford & Middlesbrough
Live working relationships supervising contact for both councils today.
National Lottery-backed
Community Fund support behind our training and delivery capacity.
"Already trusted by Bradford and Middlesbrough Councils for supervised contact."
Add a named quote from a Bradford or Middlesbrough contact here once available.Three steps to extra capacity.
Refer, or talk to us
Tell us the requirement — frequency, location, risks and any particular arrangements.
We match capacity
We identify suitable capacity and allocate an experienced supervisor, agreeing arrangements with your team.
Family Time is delivered
Sessions run as agreed, with clear, objective, safeguarding-focused recording back promptly afterwards.
Evenings, weekends and bank holidays, where required.
These are often the hardest sessions for an internal service to resource. Futures Matter can provide out-of-hours Family Time as part of an ongoing arrangement, or as additional capacity where suitable staff are available.
It's an added flexibility within the wider service — not the only reason to refer to us — and we can take on work at short notice or against a tight deadline.
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| Evening | |||||||
| Weekend |
What we cover.
Fully supervised Family Time
Regular ongoing sessions, or extra capacity when your team is full.
Flexible delivery
Local, out-of-county and agreed community venues, including out-of-hours where required.
Trained, DBS-checked supervisors
Objective, safeguarding-focused recording and reports after every session.
D.A.P.P — Empowering Change
Our domestic abuse perpetrator programme, in-person or virtual, with immediate access and no long waiting list.
Have a Family Time requirement?
Send us the referral or get in touch to discuss it — we'll confirm whether we can provide suitable cover and the practical arrangements. If you're the team clerk or Business Support Officer arranging today's sessions, send this straight to us, and feel free to loop in your team manager too.